Cost Predictability
Priority Access
Continuous System Upgrades
Choose the service coverage that best fits your needs – for added support, greater planning confidence and long-term cost transparency.
Service Coverage |
Without |
Standard |
Premium |
|---|---|---|---|
| Remote Support | ✓ | ✓ | ✓ |
| Preventive Maintenance | – | ✓ | ✓ |
| Repair Coverage |
– | ✓ | ✓ |
| Upgrade (Software) | – | Basic | Extended |
| Updates (Hardware / Software) | – | Basic | Extended |
| Application Training |
– | Basic | Extended |
| Priority Service |
– | ✓ | ✓ |
Standard Service Contract
The Standard Service Contract for the EP-TRACER® 2 provides reliable support throughout the entire system lifecycle. Preventive maintenance, repair coverage, and hardware and software support contribute to long-term system availability and consistent system performance.
Combined with application training and priority service, the Standard Service Contract provides a reliable foundation for the day-to-day use of the EP-TRACER® 2 in the clinical environment.
Premium Service Contract
The Premium Service Contract for the EP-TRACER® 2 extends the service offering with a more comprehensive level of support for the long-term operation of the system. Extended hardware and software support, additional application training, and priority service help keep the EP-TRACER® 2 up to date and support evolving clinical requirements.
The Premium Service Contract is designed for customers seeking comprehensive service coverage, long-term planning confidence, and continuous support throughout the entire lifecycle of their EP-TRACER® 2.
* For further details on our service options and coverage, our Service Team will be happy to assist you.
Choose between standard and premium service contracts
Digital Learning Center
Advance your EP-TRACER® 2 expertise with on-demand training for electrophysiology (EP) and conduction system pacing (CSP).